How to help GAC Honda improve customer satisfaction?

GAC Honda is a renowned participant in the automotive industry, offering a product lineup that includes sedans, SUVs, and electric vehicles. Their automobiles are distributed to dozens of countries and regions worldwide. Their export market spans across Asia, Europe, North America, the Middle East, and various other areas, catering to numerous countries and regions globally with their vehicles.

According to Mr. Xiao, their company is engaged in the export of automobile parts. They need to pack the parts into cartons and then place the cartons into standard export containers.In the loading process, they have following requirements which they found relying on human labor is hard to meet.

1.Cargoes should be stacked according to their different load-bearing capacities. Heavy cargoes cannot be placed above light ones.

2.Before using LoadMaster cargo loading optimization software, GAC Honda relies on the working staff manually drawing 2D loading diagrams to design how to load cargoes into containers. However, such diagram cannot meet their requirements. In the first place, it takes both a long time and a lot of efforts for people to design and draw the loading diagrams. In the second place, the loading sequence cannot be illustrated clearly on the 2D diagram. It’s hard to know which cargo should be loaded earlier and which ones later. In the third place, the 2D diagram cannot tell if the center of gravity is within a reasonable range. If the offset of center of gravity is too large, then that may cause the fine and reloading, which may result in the delay of cargo shipping and extension of the whole shipping process. The worst scenario is that the cargo cannot be delivered on time, and the customer satisfaction will be affected, which means the odds of losing customers.

Therefore as a company that focuses on sustainable progress in the long-run, GAC Honda stepped on the journey of asking for the help from cargo loading optimization software. And after testing and comparing both LoadMaster cargo loading optimization software and other competitors, they found that LoadMaster stood out and then decided to build a long-term cooperation with it.

Why and how could LoadMaster win their attention? Let’s check it out!
1.As to the requirement of stacking cargoes according to their load-bearing capacities, LoadMaster’s parameter “Stacking Orders” deals with this problem. Stacking Orders is a relative value which can show the difference of cargo’s load-bearing capacities. The larger the value, the stronger the load-bearing capacity.

2.LoadMaster can quickly generate clear 3D container loading diagrams together with balance analysis and detailed loading steps guidance, which helps greatly improve the work efficiency.

With the lucid balance analysis, users can tell if the center of gravity is within a reasonable range. If not. They can adjust the the center of gravity through manual edit such as move the cargoes in the container, switch their stacking modes, etc.

With the distinct loading steps guidance, loading staff can know how to load cargoes into containers step by step, thus realizing the accurate loading and timely shipping. Customer satisfaction has also improved which is conducive to the sustainable growth of the company.

It has also improved the internal management, facilitate the transparent and standardized management of the whole shipping process, thus ensuring consistency and compliance of the loading operation files with loading process.

Do you have the same trouble while loading? Do you want to be saved from laborious calculations? Do you want to realize transparent and standardized management in load planning in logistics? Contact us to see how we can help!

How to meet Volkswagen’s weight distribution?

Shanghai Volkswagen - Xiangyun Transport is a prominent entity in the transportation industry. Renowned for its versatility, the company offers an extensive range of transportation services. These encompass cargo logistics, warehousing solutions, and streamlined freight forwarding services tailored to meet clients’ specific requirements. The company boasts a large-scale operation that spans extensive networks, facilitating seamless transportation across regions.

According to Mr. Shi from this company, during the loading of containers, it was observed that maintaining the cargo’s center of gravity was crucial. However, manually adjusting the container’s center of gravity was too hard for the work force and didn’t have a satisfying result. Therefore, the company wondered if there was a load planning optimization software to help simulate the scenario and manage the center of gravity.

After comparing several container loading simulation software options, they found that LoadMaster is simpler to operate and offers more user-friendly operations compared to others. Furthermore, LoadMaster’s load plan has a higher loading rate. Hence, the Shanghai Volkswagen - Xiangyun Transport company chose LoadMaster load planning optimization software.

Upon using this load planning simulation software, there was a significant improvement in container loading rate, work efficiency, and the rationality of the loading arrangement of various cargoes in containers:

  1. Container Loading Rate: Magnificently increased from 70% to 85%, which means 15% less shipping costs and 15% more profits!
  2. Simulation Time: Reduced from the original 1 hour to 45 minutes.
  3. Loading arrangement of cargo in container: The stacking of various SKUs within the container became more rational, effectively saving more space and enhancing the container space utilization.
  4. The center of gravity is well managed. With the help of LoadMaster’s clear balance analysis, we can tell if the container has kept the balance. If not, we can use manual edit, which is very convenient and intelligent to help adjust some cargo in the container to realize the balance.

Check how we can help auto parts industry at https://blog.loadmaster.biz/2023/10/31/38/

Loading rate has improved by 8% for Luxshare Precision

Luxshare Precision Industry Co., LTD. is an important participant in the electronics manufacturing industry. Focused on producing high-quality electronic components, the company has established itself as a leading supplier in the market. Its core products cover various precision components that are crucial for various electronic devices, including connectors, antennas, and other specialized electronic parts. The company’s developed connectors, cables, motors, wireless charging, FPC, antennas, acoustic, and electronic modules are widely used in various global sectors such as consumer electronics, communications, enterprise, automotive, and medical care.

According to the user, “due to the frequent need of our Foreign Trade Department to calculate how many containers are needed for an order and what container type is more suitable for different sizes of boxes, manually calculating the container loading poses significant difficulty. Calculating container loading must ensure that all the containers on site must be fully loaded as much as possible, or there may be issues such as data alterations or fines. What’s worse, the quality of on-site container loading work cannot be guaranteed.

Luxshare Precision has used other load planning optimization software before, but the practicality was poor. For example, when calculating pallet loading, it was clear that there was remaining space available for pallets, but the software didn’t utilize it. Later, they found out that many companies are using LoadMaster, so they tried it.

After using it, they were satisfied with the results. LoadMaster can help increase container loading rate by at least 8%. Not only can the company ship more, but it also enhances customer relations. Additionally, the software’s calculation speed improves the efficiency of negotiating orders in business. It also standardizes on-site container loading operations, shortening shipping time and providing better work control.

Check how we can help electronics industry at https://blog.loadmaster.biz/2023/11/02/40/

How to avoid “unstuffed products” during loading?——POPULA

“Unstuffed cargo” refers to the cargo that cannot be loaded into containers since the container is to full to load. “Unstuffed cargo” phenomenon is very common in the import, export and logistics industries. Especially during peak shipping seasons, both shipping parties and cargo owners are troubled when they encounter this situation.

Because the occurrence of unstuffed cargo could lead to delayed deliveries, re-customs clearance or inspections, resulting in even more severe issues like container rejections, ultimately leading to loss of customers.

Under such circumstances, avoiding the occurrence of unstuffed cargo in foreign trade becomes crucial. And LoadMaster does them a big favor. Let’s hear from Ms. Quan from POPULA, who will explain this for us.

POPULA company primarily manufactures ventilation equipment, with a wide variety of types and different packaging specifications. “It’s particularly challenging when calculating the mixed loading of various cargoes. Especially after receiving orders from customers, we can only estimate container loading based on the dimensions of the goods, while considering their weight, inherent properties, and also should guarantee safe loading. This often results in the “unstuffed cargo” situation, and we usually had to resolve it in two ways:

Firstly, the unstuffed goods are shipped to customers via less-than-container-load (mixed with cargo from other orders to fill in another container )or air freight, causing a large amount of unnecessary shipping costs.

Secondly, we suggest customers adjusting the order, reducing the quantity of goods. However, this results in reduced business for both parties, causing significant losses. Both scenarios lead to substantial losses for both the client and the company.

By chance, we came across a load planning optimization software called “LoadMaster” online. After using it for a month, we found that it not only allows us to set the load orientations and weight-bearing conditions of goods but also enables us to view the center of gravity of the container, ensuring the safe loading of goods.

LoadMaster simulates the loading details reasonably and accurately. We have verified that the load plan is feasible! Now, our sales team can communicate with foreign clients accurately regarding order quantities based on the accurate load plan. If LoadMaster says it fits, it will indeed fit on-site, effectively solving the problem of “unstuffed cargo”. Additionally, the container loading rate is much higher than manual loading.

Following the software-calculated load plans, we not only achieved full container loads, eliminating situations of “unstuffed cargo”, but our sales team also uses the software to suggest additional orders if there’s space left in the container after loading. On average, we manage to ship an extra 10% of goods, reducing shipping costs for our overseas clients, leading to a win-win situation and boosting our company’s business volume.

The company is highly satisfied with these outcomes. And LoadMaster is user-friendly, and even new colleagues can accurately load and arrange goods after the remote guidance.”

In such a fiercely competitive environment, LoadMaster will assist more export-oriented enterprises, facilitating swift and accurate container and truck loading calculations, becoming an efficient tool in order communication, and winning over clients. Moreover, by increasing loading rate and reducing logistics costs, it will also help avoid additional logistics losses.

Space utilization rate increased by 8.82% for TINECO

TINECO is the first vacuum cleaner enterprise in China with independent intellectual property rights. Its major products include wireless vacuum cleaners, wireless ground cleaning machines, wireless mite removal devices and so on, having been exported to over 100 countries and regions around the world.

Do you want to know why we choose LoadMaster cargo loading optimization software? I think you can get the answer after reading the following text.

Before, we have been disturbed by the following facts.

First, our orders usually consist of different types of cargoes needing to be mixed to load. Plus some loading requirements, it’s hard to calculate container loading in a fast and timely manner solely relying on human minds. Therefore we usually depend on packaging personnel to offer load plans. An untimely load plan means we cannot modify the order quantity or move up the shipping schedule.

Second, an untimely load plan will possibly delay the following stages such as customs declaration and cargo booking.

Third, container utilization rate cannot be offered so that we cannot tell if the container space has been maximally utilized.

Fourth, the cargo loading optimization software we used before didn’t have an intelligent algorithm, leading to a slow calculation speed and a quite low working efficiency. What’s more, this software didn’t support the download and upload of data template, inconvenient for the data management.

This picture shows a port full of containers.

At this moment, we met LoadMaster which helps meet all our loading requirements and make the following improvements.

First, with an intelligent load optimization algorithm, the calculating time has been greatly decreased. For example, in the past when we calculated an order including over over 10 types of cargoes , we needed 1 hour on average to get a load plan. However, now we can get an optimal load plan only within a few minutes. Second, manual edit function which can meet our personal loading requirements. Third, LoadMaster improves the container utilization rate to around 90%, an increase by 8.82%. Last, a timely load plan enables us to modify the order ahead of schedule, avoiding unnecessary reprocessing.

In short, LoadMaster has brought us real benefits and we highly recommend you all to have a try!

How to facilitate customs clearance?——Zhejiang Dingbang Furniture Company

In the furniture industry, freight costs have remained high, leading business owners to increasingly focus on lean logistics and optimizing the order shipping process. Companies like Xiwen Furniture, Beijing Yasheng Tianying Furniture, and Delance Furniture have consistently used LoadMaster load planning software and given unanimous positive feedback. Below is feedback from Ms. Li of Zhejiang Dingbang Furniture Company, who has been using the software for 12 years.

Ms. Li mentioned that previously, they manually calculated container loading, needing to take on-site conditions for stuffing into consideration. This process not only took a long time but also had low efficiency. With large volumes of data, fatigue among staff often led to errors or mistakes in calculations. During on-site loading, inaccuracies occurred, leading to inefficient space utilization or the need for reloading, which is not only a waste of time but also will cause delays in customs declaration. And this would result in extended process time from order receipt to shipment and clearance.


Source: https://images.app.goo.gl/V1EbUHJuaCYWbqeK7

The company leadership, deeply troubled by this, considered using load planning software as a solution. Upon finding LoadMaster software online with positive reviews, they decided to download and try it.

After communicating with customer service staff and becoming familiar with the software, they found that using it significantly reduced the time needed to calculate loading solutions. By inputting cargo information, selecting container types, and setting specific constraints based on loading requirements, they got an optimal load plan within minutes. They could also adjust some details based on this load plan to get a better one, more convenient and swift compared to manual calculations.

After on-site validation, they found that LoadMaster not only reduced time but also improved loading efficiency, ensuring accurate loading. This provided assurance for timely customs declaration, minimizing the need to redo customs paperwork or experience long clearance time.

Since furniture products vary in weight, consideration for placing heavier items at the bottom and lighter ones on top is required. This becomes a pivotal concern during manual calculation as it involves managing placement of cargoes by considering both cargo size and cargo weight. Calculating loading solutions becomes intricate due to these considerations, sometimes needing partial modification. LoadMaster meets this need with a parameter called ‘Stacking Orders’ facilitating users in configuring weight distribution.

Additionally, the software ensured that heavier items did not stack on lighter ones. Setting “Stacking Orders” with higher values represented stronger weight bearing capacity. When weight-bearing levels were the same, items could stack on each other, and the software would automatically manage weight distribution during calculations.

Using LoadMaster led to significant improvement in container loading, shortening the entire process from order placement to customs clearance. It not only increased work efficiency but also garnered positive feedback from customers.

Early, accurate and swift customs declaration is a crucial aspect for export companies. Are you troubled by the same problem? Come and apply for a 30-day full-feaured free trial!

Check https://blog.loadmaster.biz/2023/11/03/41/ to see how LoadMaster can help furniture industry!

How to optimize management?——Hisense Hitachi

Spending as little as possible to make profit as much as possible is the final goal of each enterprise. Then elevating the work efficiency at different stages and decreasing labor costs with the help of a powerful load planning software is gradually becoming a common choice for many enterprises. But how does such a software help improve the efficiency and decrease costs? Let’s see how LoadMaster load planning software has helped Hisense Hitachi export division.

The container loading requirements of Hisense Hitachi products are very complex, which are mainly reflected in the following points.

1.The SKU is in a large amount, sometimes an order involves more than 60 SKUs.

2.Most SKUs need to be palletized, and some do not need to be palletized. There are various kinds of pallet types available to choose.

3.There is a need to calculate how to mix palletized products and unpalletized products in one container.

4.In the palletizing process, some specified cartons are required to be loaded on specified pallets.

5.When palletizing, it is required to try to put the same SKU on one pallet. Only when the same SKU is not sufficient to load a pallet can it be palletized with other SKUs.

6.When palletizing, the loading/bearing capacity of different SKUs should also be considered. Some SKUs are sensitive to pressure, and others are not, which defines whether they can be loaded with other cargoes placed above them.

7.The load planning software is required to help users automatically calculate how many pallets and containers will be used, and what types of pallets and containers will be used.

8.There should be clear step-by-step diagrams for palletizing and loading containers to help guide warehouse staff on site and improve work efficiency.

Such complex container loading requirements are very difficult to meet solely by relying on manual calculations and drawings. In usual cases, it takes 30 minutes to calculate how to load a container. When the order volume is large during the peak season, it takes several hours just to calculate the container loading plan. And it becomes worse when the customer adjusts the SKU and the quantity because the entire load plan will need to be overturned and recalculated, which is very hard and time-consuming! So Mr. Deng from the Hisense Hitachi Export Division tried out various load planning software online and finally chose LoadMaster. Not only is LoadMaster easy to use but it can help enterprises realize accurate loading and increase the container loading rate. Let’s take a look at how it has helped solve palletizing and container loading optimization problems.

1.Able to calculate what type of container to use and how many containers are needed for each order.

2.When palletizing multiple SKUs, single product pallets can be generated first.

3.Users can define which SKUs should be palletized and which should not. They can also define how to load the left products of the same SKU which is not sufficient to load one pallet. (eg.Directly loaded into containers? Or mixed with other SKUs on one pallet?)

Two pieces of loading rules related to whether to allow cargoes directly loaded into containers.

4.Users can define how to load a certain SKU on pallets by creating a single product package.

A unit load pallet.

Different intermediate packing methods.

5.When palletizing, users can define that other types of items cannot stack on top of fragile items, and cargoes with different weight can be matched to load by setting Stacking Orders, which is a relative value. The larger the value, the stronger the load-bearing capacity and the lower will be the cargo placed in the container.

6.The clear 3D palletizing step diagram and container loading step diagram are helpful and efficient in guiding on-site loading operations.

3d load plan can be displayed step by step in details.

Floor loading plan.

After using LoadMaster for half a year, Mr. Deng said that their work efficiency has been effectively improved. Now they only need to import the container shipping order, select commonly used pallets and containers, and the software can automatically calculate how many containers are needed, and the on-site container loading effect is also good. Moreover, nowadays their customers are paying more and more attention to the packing volume of containers. Compared with the manually designed loading plans in the past, the 3D container loading diagram of LoadMaster is more intuitive and clear for customers, greatly improving the customers’ satisfaction.

Do you want to optimize the order management process and decrease unnecessary costs? Give LoadMaster a chance to help you achieve that dream!

How to facilitate a better loading for funiture industry——Magic Works

Magic Works is a professional furniture manufacturing enterprise that integrates research and development, design, manufacturing, and sales of the furniture. Their products are mainly exported to countries like Japan.

Due to the different SKUs and the complexity in calculating irregularly shaped furniture loading into trucks and containers, accurate container loading was hard to achieve. Consequently, there were frequent issues of overloading or underloading, causing unnecessary losses to the company. However, after using LoadMaster, they have easily achieved accurate container loading. More important, the space utilization rate as well as the work efficiency has also been greatly improved, subsequently leading to elevated customer satisfaction.

Before using LoadMaster, they depended on manual labor to calculate complicated loading plan which not only took a long time but also had high error rate. However, with advanced and intelligent algorithm, LoadMaster load planning software can operate at a high speed and accuracy. After importing cargo data into the software, users can get an optimal load plan in just a few seconds, reducing calculation time by 50%. This effectively helps them save time spent on manual container calculations.

Without an accurate load plan, the working staff who is in charge of arranging how many containers are gonna be used would have no way to determine the correct quantity of containers needed. Either of the potential consequences, more or less containers than needed, will cause unnecessary losses. However, with the help of LoadMaster’s accurate and feasible loading solutions, unnecessary expenses resulting from inaccurate loading have been effectively avoided.

With LoadMaster, more cargoes can be loaded, bringing a 10% increase of loading rate.

Also the clear 3D load plan can be displayed to the customer to check the loading effect. Then the customer can decide whether to adjust the order quantities to load more and fuller to reduce the shipping cost of each cargo. This way, the communicating efficiency has been improved and the customer satisfaction will also be enormously elevated.

Following the clear guidance of the step-by-step load plan, the working staff who is incharge of on-site loading can also finish the on-site loading in a quicker manner, saving around an hour time.

Are you one from the furniture industry? Do you wanna increase the loading rate and work efficiency? Come and try this powerful truck and container load planning software!

Check how we can help furniture industry at https://blog.loadmaster.biz/2023/11/03/41/

How to help home appliance industry?——Take Haier as an example

Products from the home appliance industry are usually in a great variety, resulting the big difference of size between products. And products in this industry are most high-value which has a high demand for safe loading and shipping. Additionally, the features of orders for this industry’s products ——“multiple varieties, multiple batches, and small batch sizes,” contribute to the complexity of container and truck load planning calculations. Below is a brief overview of common container loading rules for home appliance products, let’s take a look!

1.Different SKUs have varying maximum stacking layers. For instance, televisions can be stacked up to 3-5 layers at most. Haier, as a A large-scale company with significant business volume, has diverse product lines with varying sizes.

This picture shows cargo stacking for 3 layers in a container.

2.Different load-bearing capacities exist for the same SKU depending on different placement methods. For example, air conditioners are preferably placed upright and cannot have other items placed on top when laid sideways.

3.Heavy cargoes no pressing light ones: Due to varying product categories or packaging methods, consideration is needed during truck and container load planning to prevent cargo damage by not stacking heavy items over lighter ones or larger items over smaller ones. For instance, the outdoor unit of an air conditioner should not be stacked on the indoor unit or the control panel.

4.Complete Set Loading: During air conditioner transportation, they are usually packaged as indoor and outdoor units, requiring them to be loaded as complete sets in a certain ratio. Occasionally, there may be scenarios where different models of air conditioners are mixed in the same vehicle or container.

5.Loading Sequence: Sometimes, the loading sequence of goods needs consideration. For instance, when products are stored in different warehouses, it’s common to unload one warehouse before moving to the next. The sequence of delivery from different manufacturers also needs to be considered.

6.In the home appliance industry, many products require palletizing before being loaded into trucks or containers. Some scenarios involve a mix of loading cartons and palletized products in one container.

Before collaborating with LoadMaster, Haier previously had a container loading software, but due to the complexity of their export business needs, diverse product lines, and varying sizes that couldn’t entirely meet loading requirements, it caused significant frustration for users. Moreover, during the covid period, there has been a sharp increase in shipping costs, making it imperative to improve the loading efficiency.

After using LoadMaster, they found “LoadMaster software’s algorithm is very powerful and advanced, meeting their precise loading requirements, such as automatically avoiding corner castings, loading as sets, palletizing before containerizing, and simultaneously considering load-bearing capacity while palletizing and containerizing. These aspects are highly important. Additionally, the efficiency of container allocation has significantly improved. Scanning QR codes with mobile phones to view 3D load solutions is highly advanced and practical, providing a more intuitive experience.”

Haier not only just purchased LoadMaster, but also implemented a project by integrating LoadMaster with their order placing system, which served national distributors. After the successful integration, they will only allow an order to be placed when each truck’s loading rate reach 90% or more in each order. Then the cargoes would be directly shipped from production sites to distributors, saving the costs of transit storage. According to Mr. Yang from Haier, after the integration, LoadMaster helped them save $15k each day. What an amazing amount!

Do you have many different SKUs with various dimensions? Do your products have strict stacking constraints?

Check how we can help home appliances industry at https://blog.loadmaster.biz/2023/11/02/40/

Work efficiency is greatly improved for RTC

RTC is an American-owned furniture and cabinet manufacturer and supplier whose products include cabinets in the fields of coffee, food, jewelry, clothing and so on. Our products have been sold to a great deal of countries and regions including Europe, North America, South America, Asia and Africa. Our company is one of the leaders in the cabinet industry. We have been partnered with LoadMaster truck loading softwarefor over 9 years.

Why are we attracted by LoadMaster? Let’s see what advantage and benefits it has brought to us!

Before using LoadMaster, our company outsourced the loading calculation to freight forwarding companies who, regardless of our freight costs, are concerned more about their own profits, resulting in a low container utilization rate and a raise in container quantities. Plus, they instead of calculating on their own would ask warehouse staff and trucking company to offer suitable container types and quantities, leading to a waste of time and the extension of the whole shipping process. What’s more, due to the disadvantage of manual loading which is that even masters can not take all details into consideration, the whole loading process takes longer and mistakes are unavoidable, thereby causing a high rate of reloading.

However, now we can import loads of cargo information through Excel template, increasing our working accuracy and efficiency. Thanks to the intelligent container selecting function, LoadMaster can help us to choose which type of container can achieve the highest utilization rate, conducive to us to arrange the shipment plan in advance. We can also supervise if the warehouse staff loads cargoes in a reasonable way according to the loading solution. Under the guidance of LoadMaster, we can even consider the different loading capacity of various cargoes and then achieve accurate loading rather than theoretical loading. The manual edit function allows us to adjust single cargo in each container which is very convenient.

In this era filled with fierce competition, how to win more clients as fast as possible to make a company more competitive is the key! Besides improving the quality and lowering the price, focusing on helping us reduce costs and create more profits are equally important. Thanks to LoadMaster assisting us in creating more profits and earning more clients.